AI & Data Science

Leveraging AI for Student Retention: Strategies for Undergraduate Success

Liaison
Aug 29, 2024

Key Takeaways

  • The application of AI in education is essential for improving student retention and success by identifying at-risk students, providing personalized learning support, and enabling timely interventions.
  • AI-driven analytics can detect at-risk students early by analyzing academic performance, attendance, and engagement, allowing for proactive support.
  • Personalized learning experiences are enhanced by AI, which customizes coursework and study plans to meet individual student needs and boost success rates.
  • AI technologies like chatbots and predictive analytics improve student engagement through timely interventions, ensuring students remain connected and supported throughout their academic journey.

In the realm of undergraduate education, institutions face persistent challenges in retaining students and ensuring their success. With advancements in artificial intelligence, new solutions are emerging to address these issues. The application of AI in education, specifically at the undergraduate level, is now playing a pivotal role in identifying at-risk students, providing personalized learning support, and enhancing student engagement through timely interventions.

Importance of Student Retention Strategies

Focusing on student success and retention is crucial for undergraduate institutions. High retention rates not only reflect the institution’s capability to provide a supportive and effective learning environment, but also impact financial stability and reputation. Ensuring that students progress and complete their studies helps institutions achieve their educational missions, improves graduation rates, and enhances overall student satisfaction. A strong emphasis on retention also helps support diversity and inclusion efforts by ensuring that all students, regardless of their background, have the resources and support needed to succeed.

So, how can AI help students and ensure their long-term success?

1. Identify At-Risk Students

AI-driven analytics can sift through vast amounts of data—beyond GPAs—to pinpoint students who may be at risk of dropping out. By analyzing academic performance, attendance records, and engagement levels, AI systems can identify patterns that human advisors might miss. This allows institutions to intervene early, providing the necessary support to keep students on track.

For instance, predictive analytics models can alert advisors when a student shows signs of struggle. This enables proactive outreach, such as offering tutoring services or mental health resources, before issues escalate.

Another example is using natural language processing (NLP) to analyze students’ written communications, such as emails or discussion posts, for signs of stress or disengagement. This proactive measure helps in addressing issues promptly and effectively.

2. Provide Personalized Learning

AI also facilitates personalized learning experiences. Exactly how does technology support student learning in this way? Adaptive learning platforms, powered by AI, can customize coursework to fit individual student needs. These platforms assess a student’s strengths and weaknesses, adjusting the curriculum accordingly. This assures that each student receives the right level of challenge and support, enhancing their learning experience and likelihood of success.

Liaison’s tools integrate with these platforms to ensure that personalized support begins even before a student is admitted. By understanding a prospective student’s profile, institutions can tailor their communication and support services from the outset.

AI can also create personalized study plans based on students’ performance data. These plans can include recommendations for additional resources, such as specific readings or practice problems, to help students master the material more effectively.

3. Enhance Student Engagement With Timely Interventions

Timely interventions are crucial for maintaining student engagement. One of the many beneficial applications of AI in education is the ability to monitor student interactions with online learning environments, identifying when a student is becoming disengaged. Notifications can then be sent to both students and advisors, prompting actions that re-engage the student.

For example, if a student stops logging into their online portal, an AI system can automatically send a reminder or schedule a meeting with an advisor. This immediate response helps to address issues as they arise, keeping students connected throughout their academic journey.

AI-driven chatbots, on the other hand, can provide instant support for common student queries, ensuring that students receive timely help without waiting for human advisors. This can include reminders about assignment deadlines or personalized tips for improving academic performance.

AI technologies are proving to be indispensable tools in the quest for enhanced student retention and success in higher education. By identifying at-risk students, personalizing learning supports, and enabling timely interventions, AI is driving measurable improvements in the student experience and persistence rates. As institutions continue to embrace these innovations, the future of student success looks increasingly promising, highlighting AI’s critical role in shaping effective student retention strategies and the overall landscape of higher education.


At Liaison, we are dedicated to transforming student success through cutting-edge technologies. Join the growing number of universities leveraging our tools to improve retention rates and overall educational outcomes. Discover how our AI-driven approach can support your institution’s mission and empower your students to achieve their full potential. Download our newest whitepaper today to get started!

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Over the last three decades, Liaison has helped over 40,000 programs on more than 1,200 campuses more effectively manage admissions through its Centralized Application Service (CAS™) technology and complementary application processing and support services. The higher education technology leader supports its partner institutions’ total enrollment goals by pairing CAS with its Enrollment Marketing (EM) platform as well as the recently acquired TargetX (CRM) and advanced analytics software Othot.